Letitia

Letitia's a Risk Executive and she makes sure we meet all of our licensing requirements.

Letitia

Risk Executive

"I'm a Risk Executive in the Fraud and Risk Department, which means I get to spend my time reviewing live customer transactions, and dealing with customer referrals from other departments across the business. I make sure that customers act within our guidelines, prevent bonus abuse and money laundering, and double check that any customers who exceed their usual patterns are comfortable with their spending."

"Basically, it's all about delivering fun and friendly customer service, while ensuring we meet all of our licensing requirements."

"I started at SBG around a year ago as a Bet Advisor in our Contact Centre, then jumped into an Account Team role after just a few months which introduced me to the Risk department. The more I discovered about this side of the business, the more it intrigued me and I applied for the first role that came up."

"I think my biggest achievement is definitely getting my current job as it what I've aspired to do pretty much since I joined. And because I worked with my previous Team Leader to come up with a plan that helped me complete my interview with confidence I had a real sense of pride when I got the call."

"The best thing about working here is the people, and the variety of approaches they all take to deliver in their own roles, and the ‘One team’ mindset they help to create. I've met all kinds of people and everyone has made my work even more enjoyable than it already was."

"I've neverworked anywhere before that allows me such freedom, autonomy and ownership of the type of work that I get to do."

James, Lead Digital Designer - Bet Tribe

"It's very engaging work, just the environment and the office itself. It's a really open plan office and you never feel that you're in a corporate environment."

Mike, Talent Resourcer - People & Support Tribe

News, events & Social